Module · Knowledge base

Knowledge stays in the team.

Documentation, processes and support articles in one place. Categories, search and the link to the ticket – so the answer is not stuck in one head.

Lock the founding price → See the offer

Functions

How knowledge sits here

Store texts in a structure, not in loose files. Everyone on the team finds the same version.

Support opens articles while the request is open. What gets solved becomes the next article.

Steps that only one person used to know are written down. A holiday does not change how an invoice goes out.

The knowledge base is for the team. FAQ, news and guides for customers live in the customer center.

Other modules

Master data, contacts and the full history – encrypted in one place.

A portal in your brand: invoices, news, FAQ, guides and status.

Quotes, invoices, contracts, reminders and the handover to your tax advisor.

Terms, renewal, cancellation and recurring invoices – separate from contracts.

Requests with ownership, SLA and the full customer history.

Find matching companies, check their websites, take them on as customers.

See outages and changes before the customer calls.

Newsletters and trigger-based email. No further marketing module.

Licenses, credentials and expiry dates in one place.

Wiki and process knowledge for the team – and articles for support.

Sell, take payment, write the invoice – and see the customer journey.