Products & storefronts
What you sell is set up in the shop. Storefronts separate the shops, the CRM stays the same.
Module · Online shop
Sell without leaving the CRM.
Products, checkout, orders and the invoice after. The customer journey – from the first click to renewal, with channels, CAC and CLV – belongs to this module.
Functions
Shop and journey in one view
Checkout & payment
Checkout with payment. A paid order becomes customer, invoice and revenue – not three manual steps.
Orders & carts
Open carts and finished orders in one place. You see where a purchase drops off.
Shipping, coupons, affiliates
Shipping methods, discounts and referrals on the shop. The referral channel stays measurable.
Automatic invoice
Payment writes the invoice into accounting and shows it in the customer center.
Customer journey
Every touch from the first visit to recurring revenue. Funnel, channels, CAC, CLV and retention in one view.
Next best offer
Spots the pattern and suggests the next fitting product. Up-sell and cross-sell hang on the journey, not on a hunch.
Other modules
Customers & CRM
Master data, contacts and the full history – encrypted in one place.
Customer center
A portal in your brand: invoices, news, FAQ, guides and status.
Accounting
Quotes, invoices, contracts, reminders and the handover to your tax advisor.
Subscriptions
Terms, renewal, cancellation and recurring invoices – separate from contracts.
Tickets & support
Requests with ownership, SLA and the full customer history.
Leads & new customers
Find matching companies, check their websites, take them on as customers.
Website monitoring
See outages and changes before the customer calls.
Email & newsletter
Newsletters and trigger-based email. No further marketing module.
Licenses & access
Licenses, credentials and expiry dates in one place.
Knowledge base
Wiki and process knowledge for the team – and articles for support.
Online shop
Sell, take payment, write the invoice – and see the customer journey.