Uptime
Reachability of the sites you run for customers. The alert arrives before the complaint.
Module · Website monitoring
You hear about it first.
Watched websites are checked for reachability and changes. An outage is tied to the customer and can open a ticket – minutes, not the Monday phone call.
Functions
What gets watched
Changes
Notable changes stay visible. You compare what changed instead of guessing.
Tied to the customer
Every watched site hangs on the customer file. The ticket knows who owns the page.
Status in the customer center
Incidents can appear as a status update in the portal. The customer sees the state without calling.
Other modules
Customers & CRM
Master data, contacts and the full history – encrypted in one place.
Customer center
A portal in your brand: invoices, news, FAQ, guides and status.
Accounting
Quotes, invoices, contracts, reminders and the handover to your tax advisor.
Subscriptions
Terms, renewal, cancellation and recurring invoices – separate from contracts.
Tickets & support
Requests with ownership, SLA and the full customer history.
Leads & new customers
Find matching companies, check their websites, take them on as customers.
Website monitoring
See outages and changes before the customer calls.
Email & newsletter
Newsletters and trigger-based email. No further marketing module.
Licenses & access
Licenses, credentials and expiry dates in one place.
Knowledge base
Wiki and process knowledge for the team – and articles for support.
Online shop
Sell, take payment, write the invoice – and see the customer journey.